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Code of ethics and conduct

Our Code of Ethics and Conduct sets out the values, principles and standards of behaviour of SET ENERGIA 1971 S.L., governing relations with its main stakeholders.

The Code of Ethics and Conduct is mandatory for employees and collaborators, as it is an essential element to strengthen our culture based on business excellence.

Ethical channel

In order to encourage compliance with the Code of Ethics, SET ENERGIA 1971 S.L. has created the Ethical Channel. This is a secure communication channel that promotes direct communication with the Social Responsibility Committee.

Through this channel, anyone who has a relationship with SET ENERGIA 1971 S.L. can make queries or complaints regarding possible irregularities in compliance with the Code of Ethics and Conduct and the Workplace Harassment Protocol. All queries or complaints received will be handled by the Social Responsibility Committee.

The Social Responsibility Committee is an independent body, and its members are bound by the principles of honour, confidentiality, objectivity, autonomy and non-retaliation. The complaint must contain:

  • Identification, if you wish to receive a personalised reply or follow-up, you must indicate your name, surname and contact details.
  • As detailed a description of the consultation as possible, circumstances of the conduct or situation that is the subject of the complaint.
  • As far as possible, indication or provision of supporting evidence, clues or supporting data.